Shipping policy

Velora Beauty Shipping Policy

At Velora Beauty, we aim to deliver your order as quickly and reliably as possible. Below is a clear breakdown of our processing and shipping times.

Order Processing Time

All orders require 2–3 business days for processing before shipment.

During this time we:

  • Verify your order details
  • Prepare and package your items
  • Hand off your order to our shipping carrier

Please note that processing times are separate from shipping times.

Shipping Times

United Kingdom

  • Shipping time: 5–7 business days
  • Total estimated delivery time: 7–10 business days (including processing)

International Orders

  • Shipping time: 7–14 business days
  • Total estimated delivery time: 9–17 business days (including processing)

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Delays

While we work hard to ensure timely delivery, occasional delays may occur due to:

  • Customs processing (international orders)
  • Carrier delays or high shipping volume
  • Public holidays or peak seasons

Velora Beauty is not responsible for delays caused by carriers or customs once the order has been shipped.

Incorrect Address

Please ensure your shipping address is correct at checkout. Velora Beauty is not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us immediately at: info@tryvelorabeauty.com

Contact Us

For any shipping-related questions, please contact: Velora Beauty Support Team
Email: info@tryvelorabeauty.com

Velora Beauty reserves the right to update or modify this policy at any time without prior notice.